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may be eligible for negotiations, and a estimated revenue increase.

Our Team

Meet our team members! We’re here to help.

Patricia Casasanta Dental PPO Negotiator

Tricia Casasanta, CEO
PPO Credentialing/Negotiations Specialist

Patricia Casasanta has been the President of Strategic Practice Solutions and Strategic Dental Staffing Solutions since their inception in 2012. Prior, she was the President of Performance Plus Staffing from 1995 to 2012. Patricia began her career in dentistry when she graduated as a dental hygienist in 1988 from the University of Detroit Mercy.

With over 27 years of dental experience, Patricia is in tune with the ever-changing needs of the industry. Throughout her career, her goal has been to provide talent, tools and training to assist dental practices in building their team and to have the skills and business systems to run and grow their dental practice(s). Patricia has developed a Senior Management Marketing and Sales portfolio to accomplish this goal.

Patricia is a certified trainer in DiSC, which is a system that teach various models of human behavior that helps people understand their strengths and challenges as well as obstacles they need to overcome to improve their performance and increase their communication with team members and patients. She utilizes this information to assist practices with understanding employees in addition to finding the “perfect fit” for an office based upon these principles.

Patricia has created the Signature Training Programs offered by Strategic Practice Solutions. These programs are based off of the Performance Improvement Process; they combine lecture and onsite coaching that create a Hands-on Learning process. The beta testing conducted that learning is enhanced and retained for an extended period of time thereby increasing the dental professionals’ performance. The Signature Training Programs include theCORE – the Guide to Increased Case Acceptance and RDH – Revenue Directed Hygiene.

Patricia is able to share her knowledge to the larger dental community as a public and keynote speaker by participating in various dentistry-focused speaking engagements including “Women in Dentistry”, speaker for Doeren & Mayhew, various colleges, and trade shows.

Patricia was 2007 ‘s Co-Chair of Utica Chamber of Commerce BRAG Group and is affiliated with organizations such as the American Staffing Association (ASA), Michigan Dental Hygiene Association (MDHA), Better Business Bureau (BBB), and the Nation Federation of Independent Business (NFIB).

Patricia and the Strategic Practice Solution team has earned the reputation of being the professionals that really care and will help practices increase their revenue at a minimum of 25 %, as well as, nurturing long lasting relationships. SPS has become an excellent resource for practices to obtain their CE credits and to call for assistance to practice management coaching.

Anica Burns, PM

Anica Burns, PM
PPO Credentialing/Negotiations Specialist

Anica has been active in the dental industry for 10 years. Her vast experience includes cross trained as a dental assistant and front desk receptionist, financial coordinator, treatment/scheduling coordinator, insurance coordinator, dental insurance consultant and coach. Anica has mastered scheduling techniques to keep a full productive schedule and has decreased insurance and patient aging accounts.

Anica holds a Dental Assisting degree from Everest Institute. She continues her professional development enhancing her skills with specialized training including Dale Carnegie training, coaching with Bill Blatchford, coaching with Charles Blair, orthodontic training, sleep apnea training, temporomandibular joint disorder training, medical coding for dental related services, and is x-ray certified.

One of Anica’s strengths is to aid dental practices through her understanding of the variables within the business that make it tick and apply her acquired knowledge with their unique situation to recommend “best practices” in a way that coincides with their vision. When Anica is not working, she enjoys planning adventures and traveling to new places with her family, cooking, and entertaining for her loved ones.

Beth Distefano, PM

Beth Distefano, PM
PPO Credentialing/Negotiations Specialist

Beth has been in the dental industry for 28 years. She has held several positions including; dental assistant at a periodontal office for 4 years, dental assistant at a pediatric dental office for 10 years followed by front desk and insurance coordinator for 14 years at the same office.  Beth has attended trainings and events to enhance her professional development including:  x-ray course, CPR training, and OSHA Seminars.

Beth is very dedicated to a project looking to make sure each client obtains the best negotiated fees possible and assists the SPS team to orchestrate the paramount plan that will optimize a practice’s insurance reimbursements. Her knowledge of dental insurance is priceless.

Beth enjoys helping dental practices obtain the best possible outcome for their office. She also enjoys the challenge and to continue to learn more in the everchanging world of insurance. During her down time”, Beth enjoys spending it with her family, watching her daughter dance, and photography.